Tertiary Catalogue

Series: Business and Administration


3 Inroads for Handling a Narcissist

3 Inroads for Handling a Narcissist

Eve Ash notes that narcissists are a hot topic. Peter Quarry provides useful and interesting information about dealing with these difficult personalities at work. He covers understanding what narcissism is, its prevalence and where the term came...Show More
3 Steps to Critical Thinking

3 Steps to Critical Thinking

With many people's tendency to think uncritically, Eve Ash asks Peter Quarry to explain how critical thinking is developed. Peter tells Eve that recognizing and switching off emotions is the first step. This entails understanding how one feels...Show More
4 Communication Skills Everyone Needs

4 Communication Skills Everyone Needs

With increasing complexity in the workplace, effective communication skills are key to people's survival. Peter Quarry outlines to Eve Ash the four key communication skills needed: lean communication (getting straight to the point), connecting...Show More
4 Essentials for a Respectful Workplace

4 Essentials for a Respectful Workplace

The fast pace of many companies and organisations can result in disrespectful behaviours and toxic workplaces. Eve Ash and Peter Quarry discuss what actually constitutes respect, why it is important and the different types of respect. They...Show More
4 Pathways to Managing Millennials

4 Pathways to Managing Millennials

There is a lot of grumbling about the challenges in hiring and managing millennials (people born between 1980–2000). Peter Quarry makes helpful suggestions to Eve Ash about appreciating their unique strengths, engaging them through a meaningful...Show More
4 Perspectives on Bullying and Harassment

4 Perspectives on Bullying and Harassment

There are increasing reports of bullying and harassment in the workplace with recent figures suggesting 30% of people experience this. Peter Quarry and Eve Ash discuss how it is defined, how it impacts on health and safety, why some people target...Show More
4 Skill Sets for Successful Leadership

4 Skill Sets for Successful Leadership

Leaders today are under more pressure than ever. Peter Quarry argues that managers and leaders need to understand the challenges and tasks for a chaotic world, becoming authentic leaders with strategies that help them survive and inspire....Show More
4 Strategies for Building Collaboration

4 Strategies for Building Collaboration

In this video, Peter Quarry and Eve Ash note the growing importance of collaboration as a workplace skill. Pooling ideas and team-based projects result in higher-performing workplaces. Effective collaboration however requires understanding of...Show More
4 Ways to Boost Creativity

4 Ways to Boost Creativity

The digital economy is opening up ways for everyone to be creative. It doesn't just mean being artistic—it's more about ideas, solutions, alternatives, incremental improvements. Peter Quarry and Eve Ash discuss ways that mental capacity can be...Show More
4 Ways to Boost Your Leadership Skills

4 Ways to Boost Your Leadership Skills

President of Quinnipiac University, Dr Judy Olian has met many leaders. One of the qualities of a great leader, she believes, is authenticity. For this to occur, she tells Eve Ash, there must be self-awareness, awareness of how others perceive...Show More
4 Ways to Build Accountability

4 Ways to Build Accountability

Peter Quarry says accountability has two aspects: who you are accountable to and what you are accountable for. Being accountable is willingness to accept responsibility for performance, engaging in discussion and acting on suggestions for...Show More
4 Ways to Enhance Your Career

4 Ways to Enhance Your Career

Say "yes" to new career opportunities and most people will find a new injection of career rocket fuel. As Dr Judy Olian explains to Eve Ash, accepting unusual roles as they present themselves allows people to "step out of the safe zone", take...Show More
4 Ways to Motivate Your Team

4 Ways to Motivate Your Team

Teams can lose motivation for all kinds of reasons but it's contagious. When this happens, Peter Quarry and Eve Ash recommend techniques for recognizing and unblocking low motivation, identifying a sense of purpose (the Five Whys), improving...Show More
5 Essentials for Powerful Presentations

5 Essentials for Powerful Presentations

Presentations can be dull for audiences. People feel nervous when presenting. Peter Quarry and Eve Ash cover five essential areas for powerful presentations. These include memorable ways to commence, managing anxiety, being succinct and...Show More
6 Keys to Wellbeing

6 Keys to Wellbeing

A practical programme covering the 6 keys to psychological wellbeing at work. Kylie Bell explains how people can flourish and thrive in their lives, based on the PERMA theory. Kylie Bell offers strategies to ensure positive emotion and engagement...Show More
7 Levers to Success

7 Levers to Success

Entrepreneur Pete Williams provides a framework for driving profit by explaining how to successfully increase web traffic, opt-ins and conversions. Pete Williams discusses with Eve Ash how to measure and apply his 7 Levers of Success (traffic,...Show More
A Formula for Team Success

A Formula for Team Success

How to ensure a successful team, even a virtual team? Entrepreneur Pete Williams shares with Eve Ash his strategies for working with A-level people, the value of continuous learning and training, the importance of daily reporting on challenges...Show More
A Greener Workplace: Planning and Managing Sustainability

A Greener Workplace: Planning and Managing Sustainability

The 'green' approach to life started as a grass-roots, community-based movement. It has now permeated the mainstream to the point where businesses across the globe realise that adopting an environmentally sound philosophy is essential - not only...Show More
A Positive Approach to Speaking

A Positive Approach to Speaking

Sadhana Smiles and psychologist Eve Ash are both former Telstra businesswomen of the year. In this video, Sadhana Smiles outlines her tips for positive speaking: unlocking your passion or enthusiasm and being yourself, knowing that amazing can...Show More
A Song of Fire and Safety

A Song of Fire and Safety

When it comes to fire safety in the workplace, we might be tempted to think that it's not our concern, or that there's plenty of other things to worry about—until it's too late. However, it's everyone's responsibility to prevent fires. That...Show More
A Word from the Gods

A Word from the Gods

'A Word from the Gods' demonstrates to students that it is not enough to know about something, you need to be able to explain it in a way that others can understand. The video demonstrates that often people have to experience something fully to...Show More
Absence Minded: Managing Absenteeism

Absence Minded: Managing Absenteeism

Absenteeism is as common as the common cold and it costs businesses a lot of money. But when someone calls in sick, it doesn't necessarily mean that they're ill. They could be having difficulties because of bullying or experiencing childcare...Show More
Accepting Change

Accepting Change

Implementing change is always difficult and there will always be people who wish to maintain the status quo. In this episode we see Marcus as he informs the team of an imminent change, but everyone is annoyed. Steve and Sanjay object to spending...Show More
Achieving Best Practice in Crisis Management

Achieving Best Practice in Crisis Management

Ross Campbell of RCA Crisis Management shows the powerful lessons that can be learned from an unfolding crisis. Make people the first priority and anticipate a potential domino effect. He tells Eve Ash you must ensure a reliable communications...Show More
Achieving Goals and Commitments

Achieving Goals and Commitments

Chapter 1: Use Ranges to Motivate People When pursuing goals people tend to focus on two things: achievability and challenge. Single number goals (e.g. open 3 new accounts this week) are either achievable, challenging or a compromise in-between....Show More