Tertiary Catalogue

Series: Human Resources


4 Paths to a Psychologically Safe Workplace

In this video, 4 Paths to a Psychologically Safe Workplace, you will learn to develop a psychologically safe organisation or team where people feel safe to speak up, point out problems and tell the truth. It’s an essential pre-requisite for a...Show More
A Song of Fire and Safety

A Song of Fire and Safety

When it comes to fire safety in the workplace, we might be tempted to think that it's not our concern, or that there's plenty of other things to worry about—until it's too late. However, it's everyone's responsibility to prevent fires. That...Show More
About Conflict Resolution

About Conflict Resolution

This Real Smart programme addresses conflict and conflict resolution. This fast-paced, fun and information-filled programme explores what conflict is, what causes it, and its presence in everyday life. Conflict Resolution covers many points,...Show More
Absence Minded: Managing Absenteeism

Absence Minded: Managing Absenteeism

Absenteeism is as common as the common cold and it costs businesses a lot of money. But when someone calls in sick, it doesn't necessarily mean that they're ill. They could be having difficulties because of bullying or experiencing childcare...Show More
Active Listening

Active Listening

Knowing how to listen to others is perhaps the most important conflict de-escalation technique there is. This video will show you what active listening is, and also what it isn't, since those examples are rather amusing. And since listening is a...Show More
Addressing Bullying in the Workplace

Addressing Bullying in the Workplace

In this second programme in the Dealing with Workplace Bullying series we focus on effective means of dealing with bullying behaviour at work. The first part of the programme addresses the mechanics of policy development and handling incidences...Show More
Anna or Mat?

Anna or Mat?

Watch Bill and Mark interview Anna and Mat using a wide range of question styles. Then see the panel review of each applicant and a final comparison review. Who is better suited to the job? What else will be required to assess their suitability?
Appreciating Diversity

Appreciating Diversity

It is important that organisations respect the diverse backgrounds of their employees and work with them to maximize skill sets to use diverse backgrounds for the good of the business. Carol returns from vacation to find that Marcus has hired two...Show More
As Old As You Feel: Promoting Age Diversity at Work

As Old As You Feel: Promoting Age Diversity at Work

Does age matter in your particular organisation? Is everyone treated fairly? Is the best person recruited for the job? Are all members of the team encouraged to develop their skills? This challenging programme uses light-hearted animation to...Show More
Ask Behavioural Interview Questions

Ask Behavioural Interview Questions

Ask Behavioural Interview Questions is a video to develop skills for asking behavioural questions to find out how a candidate copes in particular situations. The interviewer explores how the candidate dealt with problems in the past as a guide to...Show More
Assessment Centre Interviews

Assessment Centre Interviews

Assessment centres are a powerful way to assess competencies such as problem solving, communication and leadership. Mark leads his panel to assess five applicants. They use two challenge situations to assess key competencies and discuss the...Show More
Behavioural Interview Triggers

Behavioural Interview Triggers

A wide variety of behavioural and situational interview scenarios are provided to enable viewers to critique each one and discuss the strengths and weaknesses of the interviewers' approach.
Behavioural Interviewing

Behavioural Interviewing

This programme explores a relatively new method of job interviewing. Interviews are based on previous experiences of the applicant, combined with scenarios and examples to help predict future behaviour. Employers can avoid the potentially...Show More
Behavioural Interviewing: Taking the Guesswork Out of Recruitment

Behavioural Interviewing: Taking the Guesswork Out of Recruitment

The aim of this recruitment training programme: To use the concept of 'behavioural interviewing' to predict the future performance of candidates. About this interviewing programme: Anyone who wants to conduct an effective interview needs to...Show More
Being a Remote Worker

Being a Remote Worker

Communicating at a distance is more challenging than face-to-face communication because it misses facial expressions and body language in many cases. It's even more important to communicate regularly and clearly if you are a remote worker...Show More
Body Language & Rapport in Interviewing

Body Language & Rapport in Interviewing

The body language and tone of interviewers have a big impact on job applicants. Find out the five best ways to build rapport and ensure you put your applicants at ease. Learn about providing encouragement and explaining positively and how to...Show More
Building the Perfect Team: Belbin's Team Role Theory in Action

Building the Perfect Team: Belbin's Team Role Theory in Action

Managers must understand that people bring more than their skills and experience to a team; they bring their personalities as well. Utilising people's behavioural strengths to create a balanced team adds immensely to both group and personal...Show More
Call out Inappropriate Behaviour

Call out Inappropriate Behaviour

Call Out Inappropriate Behaviour is a video that raises awareness of a range of inappropriate behaviours that remarkably some people still think they can get away, for example being rude or harassing another person. In this video, psychology...Show More
Can You Spare a Moment? - Counselling Skills

Can You Spare a Moment? - Counselling Skills

With the increased stresses that result from fierce market competition, an intense pace of work, commuting and the ongoing demands of home life, it's no surprise that companies are looking ever more seriously at the ways in which they can support...Show More
Career Management and Talent Review

Career Management and Talent Review

Successful HR consultant, Peter Wallbridge gives practical tips for senior managers to plan succession and future roles through the use of a talent review process. Peter explains the talent review process, involving comprehensive information...Show More
Chair Safety, Proper Posture, and Maybe Some Other Stuff

Chair Safety, Proper Posture, and Maybe Some Other Stuff

We couldn't think of a catchy title involving the word posture, but thankfully we did manage to create a fun video to show you how to avoid a back injury by sitting and standing correctly. You'll also see some amazing uses for wheeley chairs, and...Show More
Coaching New People

Coaching New People

It is important to encourage new people to feel welcome and encourage them to be part of the team. This program covers assisting them to settle in, offer them practical steps to build skills and give them your time and encourage them. In addition...Show More
Communicating Safety Issues to Others

Communicating Safety Issues to Others

This video covers how (and how not) to share safety issues, concerns, and suggestions with your entire team. Also, there might be an apex predator, and a lazy person will receive a subtle yet unforgettable smack-down. Have fun!
Communicating the Importance of Safety

Communicating the Importance of Safety

This video manages to explain why you should care about safety without ever telling you that it's for your own good. There's also no boring crap in here about how a safe workplace is a productive workplace, and there's also an attempted murder....Show More
Conducting an Evacuation

Conducting an Evacuation

This video details the specific elements necessary for ensuring that any building evacuation runs smoothly. You'll learn about the importance of having an immediate response leader, finally learn why sign-in sheets are important, and see at least...Show More