Tertiary Catalogue

Series: Management and Leadership


4 Skill Sets for Successful Leadership

4 Skill Sets for Successful Leadership

Leaders today are under more pressure than ever. Peter Quarry argues that managers and leaders need to understand the challenges and tasks for a chaotic world, becoming authentic leaders with strategies that help them survive and inspire....Show More
4 Ways to Boost Your Leadership Skills

4 Ways to Boost Your Leadership Skills

President of Quinnipiac University, Dr Judy Olian has met many leaders. One of the qualities of a great leader, she believes, is authenticity. For this to occur, she tells Eve Ash, there must be self-awareness, awareness of how others perceive...Show More
4 Ways to Motivate Your Team

4 Ways to Motivate Your Team

Teams can lose motivation for all kinds of reasons but it's contagious. When this happens, Peter Quarry and Eve Ash recommend techniques for recognizing and unblocking low motivation, identifying a sense of purpose (the Five Whys), improving...Show More
Anna or Mat?

Anna or Mat?

Watch Bill and Mark interview Anna and Mat using a wide range of question styles. Then see the panel review of each applicant and a final comparison review. Who is better suited to the job? What else will be required to assess their suitability?
Assessment Centre Interviews

Assessment Centre Interviews

Assessment centres are a powerful way to assess competencies such as problem solving, communication and leadership. Mark leads his panel to assess five applicants. They use two challenge situations to assess key competencies and discuss the...Show More
Behavioural Interview Triggers

Behavioural Interview Triggers

A wide variety of behavioural and situational interview scenarios are provided to enable viewers to critique each one and discuss the strengths and weaknesses of the interviewers' approach.
Being a Leader

Being a Leader

Managers don’t necessarily need a powerful magnetic personality to effectively lead their people. What’s more important is an awareness of how leadership depends on an ability to motivate people. Chapter 1: Valuing Their Job. Learn how to...Show More
Board Roles and Responsibilities

Board Roles and Responsibilities

Recently the activities and functions of boards have come under increasing scrutiny. This has resulted in far higher levels of accountability for boards and their members. Board members must ensure they are acting in the best interests of the...Show More
Body Language & Rapport in Interviewing

Body Language & Rapport in Interviewing

The body language and tone of interviewers have a big impact on job applicants. Find out the five best ways to build rapport and ensure you put your applicants at ease. Learn about providing encouragement and explaining positively and how to...Show More
Building Relationships

Building Relationships

For a team to work effectively together there must be relationships built of trust, understanding and mutual respect. Marcus sets up a speed socializing exercise to give staff an insight into building long lasting relationships. Steve is chosen...Show More
Career Management and Talent Review

Career Management and Talent Review

Successful HR consultant, Peter Wallbridge gives practical tips for senior managers to plan succession and future roles through the use of a talent review process. Peter explains the talent review process, involving comprehensive information...Show More
Carroll's CSR Pyramid

Carroll's CSR Pyramid

Carroll’s Corporate Social Responsibility Pyramid has long been used as the framework through which to think about a business’ economic, social and environmental responsibilities. In this comprehensive video, students will be guided through...Show More
Change

Change

Change is healthy and, for any organisation with its sights set on the future, it is essential for growth and success. But despite this, there is often a great deal of resistance to change, invariably because people are fearful of the uncertainty...Show More
Change Management in Large Organisations: Smoking Laws - A Case Study

Change Management in Large Organisations: Smoking Laws - A Case Study

Large organisations only survive in today’s highly competitive environment if they have the ability to effectively deal with change. External changes such as changes to the smoking laws in several states have forced change upon hotels and other...Show More
Corporate Social Responsibility

Corporate Social Responsibility

In this timely programme, Ann Sherry, recipient of the Australian Centenary Medal for work in providing banking services to disadvantaged communities, discusses the wider benefits of corporate social responsibility and how to incorporate social...Show More
Counselling

Counselling

Almost all managers will face the issue of dealing with staff whose personal problems are affecting their work and they need the know-how and sensitivity to address such situations. This course introduces counselling techniques and active...Show More
Creativity and Innovation

Creativity and Innovation

Whatever a person’s role in an organisation, they may have to apply creative thinking to overcome problems. At the end of the programme, delegates will learn how to enhance their own creativity with some straightforward techniques. Chapter 1:...Show More
Crisis Management

Crisis Management

The way we respond in emergencies can be the difference between a set-back and a crisis. This programme will help your delegates to put a plan in place for when things go wrong. Chapter 1: Act Swiftly. Act swiftly and take responsibility to stop...Show More
CSR and Stakeholders

CSR and Stakeholders

With Marks & Spencer providing an invaluable case study of how corporate social responsibility is applied in a real, multi-national context, this video explores the sometimes complex relationship between stakeholders and CSR. Students will gain...Show More
CSR and the Triple Bottom Line

CSR and the Triple Bottom Line

Coined in the early 1990s, the term ‘triple bottom line’ is often used in dialogue around corporate social responsibility to define the three interrelated areas by which modern companies should measure their success: people, planet and...Show More
CSR in Action: Benefits and Limitations

CSR in Action: Benefits and Limitations

Corporate social responsibility has the potential to create lasting positive changes in the communities with which a business interacts, increase an organisation’s trustworthiness and the fulfilment of their employees. However, CSR comes at a...Show More
Damnation

Damnation

In this programme, a hard-working manager is so disorganised that he unwittingly makes the lives of his family and colleagues a misery. His lack of organisation leads to an early heart attack and a confrontation with St Peter. By being given a...Show More
Dealing with Absenteeism

Dealing with Absenteeism

Absenteeism costs organisations billions in revenue every year. But when someone calls in sick, it doesn't necessarily mean that they're unwell. Managers can deal with this sensitive subject area in three simple stages. Chapter 1: Recognising...Show More
Designing and Facilitating Training

Designing and Facilitating Training

In this programme, Kylie Bell talks with Eve Ash about moving from workplace needs to designing training that both develops skills and solves problems. First, she determines whether a company is experiencing a training need or a leadership issue....Show More
Developing Self-Motivated People

Developing Self-Motivated People

Kylie Bell tells Eve Ash that beyond Maslow's traditional Hierarchy of Needs, Edward Deci and Richard Ryan originated Self Determination Theory (SDT). Ryan and Deci say people have three needs (nutriments) that should be met at the same time in...Show More