Tertiary Catalogue

Say "yes" to new career opportunities and most people will find a new injection of career rocket fuel. As Dr Judy Olian explains to Eve Ash, accepting unusual roles as they present themselves allows people to "step out of the safe zone", take calculated risks, learn from failure - all while retaining one's integrity. The idea is to broaden, not stuck in one's career past. As Judy points out, no-one but you is responsible for managing your career. Show Less

Blowing the whistle on unethical or illegal practices is a tough decision to make. Your values and integrity may be compromised by what you've seen. You may be fearing the consequences. Psychology expert, Peter Quarry, recommends asking yourself five specific questions, ascertaining degree and frequency of behaviours, their impact and what if anything is already being done. If the answers trouble you, seek independent advice before determining a path forward. Show Less

Job interviews can be an anxiety producing experience for many people, yet there are a number of ways you can effectively prepare for that interview and decrease your anxiety. This programme looks at the way preparation and anticipation of likely interview questions will assist the job-seeker. Also, the role of mock interviews, feedback and rehearsal can all improve the way you perform at a job interview. The programme also discusses the types of questions you are likely to be asked and ways you can prepare responses for them in advance. Through the use of some examples of interviews, both individual and group, you will be much better prepared for job interviews and achieve success in getting that job. Show Less

Welcome feedback without defensiveness and continually improve. Dion hears some tough feedback from Carol who explains why she would not hire him. It’s important for everyone to welcome feedback – both positive and critical feedback, but Sam gets defensive when Michael offers feedback on his latest policy document. Dion is taken aside by Marcus to discuss his behavior and Marcus encourages to perform better. Dion deals with the setback well, an opportunity to learn from mistakes. Tammy seeks advice on how to give Sanjay feedback. Marcus leads a session on how to give and receive constructive feedback. Dion and Carlos give each other feedback and Casey gets feedback from Tammy. Everyone learns to appreciate feedback. Show Less

Dion hears some tough feedback from Carol who explains why she would not hire him. It's important for everyone to welcome feedback—both positive and critical feedback, but Sam gets defensive when Michael offers feedback on his latest policy document. Dion is taken aside by Marcus to discuss his behaviour and Marcus encourages to perform better. Dion deals with the setback well, an opportunity to learn from mistakes. Tammy seeks advice on how to give Sanjay feedback. Marcus leads a session on how to give and receive constructive feedback. Dion and Carlos give each other feedback and Casey gets feedback from Tammy. Everyone learns to appreciate feedback. Show Less

The programme takes you through the requisite skills and knowledge a senior secondary school student or tertiary student needs to be aware of to be able to perform successfully and comfortably in the workforce. The material in the programme can be used to help prepare for casual, part-time or full-time position. The programme can also be useful as a source for Work Experience education. The programme aims to help a student be organised for and meet the exciting challenges of the world of work. Show Less

Assessment centres are a powerful way to assess competencies such as problem solving, communication and leadership. Mark leads his panel to assess five applicants. They use two challenge situations to assess key competencies and discuss the performance of each applicant to narrow the field. Key points are provided about the effective use of assessment centres. Show Less

New Work Health and Safety legislation came into effect in some Australian states and territories on 1st January 2012. It was developed to harmonise the laws affecting workplace safety in Australia by replacing existing state based OH&S legislation. This interview led programme gives a brief history of the development of workplace safety in Australia, the development and need for the new WHS laws, defines key terms in the system, and explains changes to incident notification and offence categories. Craig Salter, from Action OHS consulting, provides clear, detailed explanations of the WHS legislation. A production for the TAFE market and employment sectors, it provides an understanding of the new WHS legislation as well as showing that Workplace safety is a system of change. Show Less

There are four ingredients that add up to becoming a HERO in the workplace. Psychologist Eve Ash takes us through the necessary qualities of being Honest (someone who says what they think, gives feedback and honest criticism) and Ethical (does the right thing for the team, the organization and the community). They are Respectful—polite, interested and caring, no matter what experience, culture or nationality they encounter. And they are Optimistic—not dampening others' ideas, instead looking for opportunity. Show Less

Speak with confidence, overcome personal blocks and be assertive. Confidence is a necessary part of the workplace. Casey is marked immediately as a person lacking confidence. She needs to become aware of how she talks and comes across. As Sam points out, changing her intonation and using fewer vague indecisive words like “I think” and “maybe” will convey a more positive impression. Casey gets some helpful coaching from Sanjay who has no issues with being assertive. Carol and Michael inform Dion that assertiveness is not a matter of wearing power glasses. Good advice is given about changing negative thinking. Steve coaches Tatiana in turning situations to their best advantage and the importance of requesting help. Show Less

Confidence is a necessary part of the workplace. Casey is marked immediately as a person lacking confidence. She needs to become aware of how she talks and comes across. As Sam points out, changing her intonation and using fewer vague indecisive words like "I think" and "maybe" will convey a more positive impression. Casey gets some helpful coaching from Sanjay who has no issues with being assertive. Carol and Michael inform Dion that assertiveness is not a matter of wearing power glasses. Good advice is given about changing negative thinking. Steve coaches Tatiana in turning situations to their best advantage and the importance of requesting help. Show Less

The benefits of doing a work experience placement are far wider reaching than getting two weeks off from school. Students undertaking a work experience placement stand to broaden their understanding of the world of work and build their confidence. Follow the experiences of students currently on work placement, and hear tips from employers and an industry expert on how to get the most out of work experience. Show Less

The body language and tone of interviewers have a big impact on job applicants. Find out the five best ways to build rapport and ensure you put your applicants at ease. Learn about providing encouragement and explaining positively and how to invite and respond well to questions. Show Less

50% of people complain they've become addicted to their mobile device. Behavioural expert, Peter Quarry, shows how to bust digital addiction through reducing screen time, switching devices off (go and walk that dog without the phone!) and setting yourself challenging goals that in essence create healthy new habits. Before you know it, you'll be digitally detoxed. Show Less

Find ways to learn new skills, manage your emotions and speak impressively. Cutting Edge wants people who are enthusiastic and keen to build their skills and focus on learning. Carol and Serena are not impressed with Dion’s performance to date. Steve advises intern Tatiana to be a sponge and soak up new ideas and courses in order to remain valuable to her employer. Carlos wants Steve to be his coach and Dion asks Michael if he can work alongside him. Dealing with difficult people is a major skill for anyone, as Carlos discovers when Steve teaches him to be Zen in conflict situations. Serena coaches Dion and Tatiana to present themselves positively and ‘talk up’ their skills. And Carlos encourages Dion to apologise to Carol, which he does. Show Less