Information Technology at Work: Big W
This programme examines how Big W uses information technology to manage its retail operations and explains the importance and role of IT within Big W; how IT has changed large retailing over the past decade; how IT technology such as bar-code scanners have revolutionised the sales process; how RF handguns and shelf-edge labels are used to compute essential data for stock inventory, ordering, receivables and warehousing; how sales data analysis helps buyers to plan orders, and predict future customer buying patterns; how IT is used for other Big W store support services - such as communications, payroll, rosters, electronic banking and EFTPOS; the future of IT in retail; security issues; and finally: the costs and benefits of a large-scale retail IT system for Big W.
Production Year: 2000
Duration: 22 min
Printable Resources: Yes
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