Tertiary Catalogue

Aged Care: Communication with Colleagues

Integral to the operations of any workplace is effective communication between all staff. It is particularly important in any area of health service delivery and care, including an aged care environment. Communication in the workplace takes on a variety of forms, and this programme looks at the areas particularly relevant to aged care, including verbal and non-verbal communication, formal and in-formal communication, conflict resolution, negotiation, communication between staff, and communication between management and staff. This programme will serve as a valuable training and professional development resource for all workers in an aged care environment.

Rating: E
Production Year: 2007
Duration: 25 min
Printable Resources: Yes

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