Tertiary Catalogue

Communicating with Difficult Employees and Coworkers

Conflict De-Escalation Techniques for Face Covering Policies

Your face covering policies won't work very well if everyone isn't following them. This video will show you how to steer people toward compliance without devolving into any no-win arguments. Active listening, a solution mindset, a little bit of empathy, unhelpful insults, this video has it all! (Hint: the unhelpful insults aren't actually a good approach, in case you were wondering. But sometimes it helps to see things done wrong in order to learn how to do them right.)

Rating: G
Production Year: 2020
Duration: 5 min
Series: Conflict De-Escalation Techniques for Face Covering Policies

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