Tertiary Catalogue
The Need for Problem Solving
The purpose and benefits of effective team problem solving for business. Continuous improvement and maintaining Quality, Cost and Delivery (QCD). The Deming Cycle (PDCA) as the basis for most formal problem solving procedures. Using timeline graphing to plan and prioritise the stages of a problem solving procedure. The role of process flow charts, base lining and productivity needs analyses. Gathering data and taking measurements to quantify situations and identify patterns.
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