Communication in the workplace is more than speaking and listening, as Emma, Lucy and Martin quickly learn. Whether you are serving a customer, receiving instructions, or being assertive in the interests of safety, understanding messages and being understood and understanding others is pivotal in the workplace. As viewers interact with demonstrations of both ineffective and positive communication in retail, service and construction settings, this interactive video aims to develop young adult learners’ soft skills to improve communication in the workplace.
Production Year: 2018
Duration: 10 min
Series: Are You Job Ready?
Printable Resources: Yes
Want to learn more about ClickView?
We would be more than happy to come to your school and show you how your teachers and students can benefit from ClickView.Request a demo