Secondary Catalogue

The ability to work independently is a crucial workplace skill that is noticed and appreciated by busy managers and supervisors. Employees who can set their own goals, manage their time and workload and take responsibility for their actions are invaluable in all lines of work. In the bookshop, the opportunity to earn a promotion in the future interrupts all of Emma’s more urgent short-term goals. Meanwhile, Martin realises that getting a job done quickly rarely means getting it done well when he runs into a smelly situation for which only he can be blamed. In this interactive video, viewers see self-management (and the lack of it!) in action. Show Less

Organising and prioritising assigned tasks helps employees to work independently and take control of their own time and workload. When tasks are well-planned and ordered by urgency, it is easier to identify when help is needed, which saves time and stress. Emma realises the practicality of a to-do list, Martin learns that there is no shame in delegation and, while Lucy thought she had carefully organised her daily tasks, she hadn’t planned for the unexpected. With interactive scenarios taking place in retail, hospitality and construction settings, this video aims to show students the practicalities of good planning. Show Less

Learning is a lifelong skill. Far beyond their initial workplace training, employees must keep learning to stay up-to-date and adapt to changing technologies. Therefore, recognising individual learning styles is important, as Dan finds out when Emma instructs him on a new responsibility. Meanwhile, Lucy sees an opportunity to increase her skillset and Martin discovers that learning can be a shared journey, not just an individual one. Through interactive questions, students will develop an understanding for the importance of, and practical strategies for, continued learning in the workplace. Show Less

A strange bearded man in a lady’s nightdress called Granny? A six-year-old wooden boy boasting years of experience running leisure centres? Carol Peters runs one of her own, and is interviewing job candidates, but she’s beginning to wonder about the Enchanted Fairyland Employment Agency. Little Pig was the only authentic candidate who was well-prepared with questions of his own. Show Less

Carol Peters doesn’t have much time for recruiting in the cut and thrust of managing a leisure centre. So she’s taken on the services of Enchanted Fairyland Employment Agency, but candidates like Wicked Queen (Becs), Hansel (minus Gretel) and Rapunzel don’t curry any favours when they’re late for the interview. And BB Wolf and Puss-in-Boots just don’t present well. Little Pig though is another story… Show Less

Rapunzel bombed out when Carol Peters interviewed her for a leisure centre position. Years of captivity and her ultimate rescue paint a perfect picture of resilience, problem-solving know-how and willingness to work in a team…but she didn’t think of that. Sadly, few Enchanted Fairyland Employment Agency candidates knew about being positive and relaxed in job interviews. Except for Little Pig – he could write the textbook. Show Less

Carol Peters is always prepared and she expects the same in prospective employees. Alas, most of the candidates from Enchanted Fairyland Employment Agency, including Wicked Queen, BB Wolf, Rapunzel, Hansel and Gretel, did no research into her company, and clearly hadn’t practised answering interview questions. Only one stood out – Little Pig who shone with his research and ability to convincingly answer questions with confidence. Show Less

Enchanted Fairyland Employment Agency candidates stack up like a lesson in how-to and how-not-to, in terms of communication during a job interview. Sitting opposite is Carol Peters, dealing with a snoozing Rapunzel, an awkward “Granny”, Wicked Queen’s expletives, the nose-picking Pinocchio and Gretel’s accusations that the affable and witty leisure centre manager is a witch. We see the how-to when Little Pig enters the room. Show Less

Working in a team brings together colleagues with diverse experiences and knowledge skills from all over. These insights are invaluable in the workplace, especially when things go wrong. Even though Dan ’has just started working at the bookstore, he brings a lot of experience to the job. Paul and Lucy discover that sharing the load in times of stress is in everyone’s best interests, especially particularly during the lunch rush. Martin discovers realises the importance of safety on a construction site means there’s no room for pride. Interactive questions throughout this video help learners to understand the importance of teamwork, and practical ways to develop this skill in the workplace. Show Less

Taking the care and time to gather information and analyse a situation could be the pivotal steps that prevent workplace injuries and unhappy customers. Even though Lucy is eager to do well at her new job, she quickly learns that she doesn’t know everything just yet. And when Martin reacts too quickly to an unhappy client, he discovers that there are steps to be taken before making any rash decisions. Learners interact with the scenarios being played out in the kitchen and construction site as they develop their soft skills to solve problems in the workplace. Show Less

Communication in the workplace is more than speaking and listening, as Emma, Lucy and Martin quickly learn. Whether you are serving a customer, receiving instructions, or being assertive in the interests of safety, understanding messages and being understood and understanding others is pivotal in the workplace. As viewers interact with demonstrations of both ineffective and positive communication in retail, service and construction settings, this interactive video aims to develop young adult learners’ soft skills to improve communication in the workplace. Show Less

Viewers meet four young, enthusiastic professionals who talk about their careers and the choices they made leading to their current jobs. Students hear from Chrissy Rutherford, a fashion editor for Harper’s Bazaar digital magazine; Gene Back, a musician and composer; Ted Shuey, a bond trader; and Dr. Sasha Gaglani, a paediatrician. Each person interviewed describes what their talents and interests were as high school students, how they chose their colleges and the pivotal choices they made to end up where they are today. Show Less

Join eight up-and-coming fashion designers as they discuss the characteristics, traits, and skills needed to make it in the fashion industry. Candid interviews with young designers tackle questions about careers in fashion design, including, what traits do you need to have? Where do designers get ideas? What are the realities of being a fashion designer? What success have the designers received? Why do they love doing what they do? Show Less

Catch a glimpse into a variety of careers that work directly with the growth and development of children. The Child Development Careers programme allows viewers to discover the benefits and challenges of working with children through personal interviews of people working in various child development careers, including a storyteller and children's librarian, paediatrician, YWCA director, Montessori school administrator, paediatric occupational therapist, and speech pathologist. Show Less

How do employers assess a new employee at the end of the probationary period? In this collection, experts talk about strategies used when a new employee isn’t performing as expected, rewards given when targets are exceeded, and training opportunities in business, hospitality, manufacturing and health. Show Less

Congratulations - you’ve got the job! In this collection, recruiters in business, hospitality, health, and manufacturing industries talk about the induction process, the probationary period, what’s expected of a new employee, the type of feedback to expect, and other tips to make a good first impression. Show Less

A good job application can help a candidate stand out from the rest, so what are the key elements? In this collection, industry experts across the field talk about the job application process from recruiting to social media checks in the hospitality, business, health, and manufacturing industries. Show Less

Environmental sustainability is about designing and implementing practices and processes within a workplace that do not waste or exhaust natural resources or cause ecological damage. It not only minimises an organisation’s environmental footprint – there is also potential for significant bottom-line gains. This resource focuses on environmental sustainability in an office environment where recent decades have seen major gains made in minimising waste and using resources more efficiently. Areas covered include identifying resources and environmental issues; compliance with regulations; and improving resource efficiency. Two experts offer a range of insightful comments, including a representative from a major regional waste management group, and an industry trainer from Kangan Institute’s Centre for Competitive Operations. It is an outstanding resource for senior and post-secondary students in various disciplines who are examining contemporary issues in today’s workplace. Interviewees: Gayle Seddon – Barwon Region Waste Management Group; John Ferraro – Kangan Institute Show Less

Psychometric testing is a key stage in the recruitment process for many employers. Understanding what’s involved in the testing process can prove invaluable for employee candidates. This interview-led documentary style programme explains what psychometric testing is and why it’s used, the various types of psychometric tests candidates might encounter, how to prepare for tests, and the advantages and disadvantages of psychometric testing. Those interviewed for the programme include Mandy Jones, careers consultant at Cardiff University, clinical psychologist Dr Simon Kensella, Melissa Martin, director of the Clarity Group, Becky Bevans, HR consultant for Pardos Bevans Consulting, and Prue Laurence, consulting psychologist and director of Psylutions. Suited to senior secondary and TAFE for those seeking employment or a change of career, it is also a great resource in the fields of psychology, business studies and career counselling. Show Less

Do we live to work or work to live? The universal struggle to find a balance between work and life outside work is explored in this engaging, street-style programme. People from a diverse range of industries are asked about their work and how they attempt to lead a healthy, fulfilling life. How important is it to be passionate about ones work? How does financial stability affect ones self-esteem? What has the impact of technology, especially the internet, had on the way we work? This insightful, fast-paced resource is ideal for any viewers in middle to senior secondary audiences keen to understand more about the world of the work and how it shapes our identity. Show Less

The workforce is constantly changing. Career pathways take many twists and turns during the course of an individual’s life. Today, most jobs or careers involve a requirement for initial and ongoing learning and training. This program explores learning pathways, including professional careers through university degrees, vocational options and training and post-graduate and ongoing training. Featuring interviews with Joanne Tyler from Monash University, and Donald Warren from NMIT in Melbourne, it offers a range of perspectives on how formalized institutional and on-the-job learning can open up a wide range of vocational and career opportunities for people of all ages. It is an excellent resource for those at secondary school who are considering undertaking further learning in a post-secondary environment; those who have already left school; and those who may be looking to change careers. Show Less

Daily life in just about any workplace involves regular interaction with colleagues through different forms of communication. Developing effective workplace relationships is essential for an organisation’s productivity, for positive staff morale and for individual job satisfaction. This dramatised production goes inside the offices of Nirvana Road Wealth Creations, observing the different working relationships between seven members of staff. It is an engaging and entertaining portrayal of life in an office and explores a number of aspects of workplace relationships through a range of diverse characters with whom the audience will readily identify. The three chapters focus on developing effective workplace relationships, contributing to workplace activities and dealing effectively with issues, problems and conflict. This is an ideal resource for anyone examining the nature of workplaces and the importance of effective relationships within them. Show Less

The importance of resort representatives in the tourism industry cannot be overstated. They are the individuals who deal at the front line with customers, attending to a range of needs, ensuring their holiday runs smoothly and that their experience is enjoyable and memorable for all the right reasons. Their roles and responsibilities cover wide-ranging areas and they are critical to maximising the likelihood of a high-quality experience for customers of tourism and travel companies. This film takes an in-depth look at the resort representative, covering their roles and responsibilities, the welcome meeting, selling and documentation, and problem situations. For any tourism student wanting to explore the various aspects of the role of a resort representative, this film is essential viewing. Show Less

The resort office is the hub of any resort. It is where hotel reservations are processed, rooming lists issued and transfers arranged. It is the focal point for hoteliers and other suppliers, such as excursion providers and venue owners – and of course, the working base for resort representatives. This film takes a look inside the resort office. Featuring a presenter and extensive interview grabs from Pete Constanti, CEO of Group Destination Management for one of Britain’s premier travel and tourism companies, Thomas Cook, it covers the role of the resort office, the rooming list, excursions and complaints and emergencies. Students of travel and tourism will find the insights offered by this program fascinating – it is an ideal resource for anyone studying or training for a career in this growing industry. Show Less