Tertiary Catalogue

Hospitality and Tourism

Contains 120 Videos

Retrieving Parcels

Retrieving Parcels

Courier Vans

The role of a courier van driver can involve manual handling risks from getting in and out of the vehicle and from the regular lifting and carrying or moving a variety of parcels and loads. This snippet demonstrates how a courier van driver can...Show More
Safety in the Domestic Kitchen

Safety in the Domestic Kitchen

This update of our classic programme offers a light-hearted look at the potential hazards of the humble, domestic kitchen. Students will enjoy the dramatic scenes that illustrate the possibly dire consequences of handling kitchen equipment that...Show More
Snippet 6: Coupling to Reduce Market Risk

Snippet 6: Coupling to Reduce Market Risk

Business Development

In our final snippet of this series, we acknowledge that sometimes being first to market can carry great risk, especially if the concept is very new to purchasers and thus difficult to understand. In order to reduce market risk with a new...Show More
Snippet 5: Using the Market Risk Map

Snippet 5: Using the Market Risk Map

Business Development

Snippet 5 covers where different products and services fit on the Market Risk Map, and whether there are any special risks or benefits in being first to market with a new concept?
Snippet 4: Understanding Markets

Snippet 4: Understanding Markets

Business Development

In Snippet 4, we talk about developing a Market Risk Map that encompasses every product and service in the world and how we can use this map to explore market risk.
Snippet 3: The Value Chain

Snippet 3: The Value Chain

Business Development

Snippet 3 introduces the Value Chain. In working to sell any product or indeed new idea or concept, it is essential to understand the Value Chain and all the players that must work together to take an idea from mind to market. We need to...Show More
Snippet 2: What Drives a Business?

Snippet 2: What Drives a Business?

Business Development

This snippet alerts us to the possibility that in business, there are only two real risks that matter and of those, there is only one that is hard to manage. Let’s examine those risks, and learn how to reduce them. At the same time, we can gain...Show More
Snippet 1: Business 101

Snippet 1: Business 101

Business Development

In this first snippet of the Business Development Series, we look at the fundamentals of business – they are really simple! There are essentially only two ways to build profits and only one that builds the business. In short, building a...Show More
Playing Above the Line

Playing Above the Line

This video follows a group from Pavlov’s restaurant as they come to terms with how they have contributed to hospitalisation of a customer. They are forced by the local news reporter to view how they have dealt with the problem. They review what...Show More
Kitchen Hazards and Food Safety

Kitchen Hazards and Food Safety

A commercial kitchen can be a fun and highly rewarding place to work, but also one full of potential hazards and dangers. This video is filmed inside the industrial kitchen at Bendigo Health in regional Victoria where thousands of meals and...Show More
Carrying Parcels from a Courier Van

Carrying Parcels from a Courier Van

Courier Vans

The role of a courier van driver can involve manual handling risks due to the regular lifting, carrying and moving of a variety of parcels and loads. This safety training video snippet demonstrates lifting, carrying and putting down of parcels...Show More
Serving Alcohol Responsibly

Serving Alcohol Responsibly

Anyone serving alcohol to customers must do so responsibly. This includes owners and licensees of premises, bar and drinks staff and security and other staff who might make judgements about patron behaviour. Alcohol affects people differently...Show More
Food Safety and Hygiene

Food Safety and Hygiene

Disease causing bacteria found on the human body and in unhygienic food preparation areas can be easily transmitted to those who consume the food. That’s why food safety and hygiene is paramount in the prevention of food-borne illness. This...Show More
Manual Handling: Lifting and Carrying

Manual Handling: Lifting and Carrying

Office

This health and safety training video snippet provides guidance for the manual handling of lifting and carrying boxes and light objects. It is important to use the correct posture and technique when lifting boxes and objects. This helps reduce an...Show More
Dehydration Awareness

Dehydration Awareness

First Aid

Dehydration can be a problem in the workplace, especially during the summer months. It can lead to workplace accidents, illness and injury. Being aware of the signs and symptoms as well as aware of how to best avoid becoming dehydrated will help...Show More
Employability in Travel and Tourism

Employability in Travel and Tourism

Travel and Tourism

The travel and tourism industry is a major employer – both in the UK and abroad. There are many career options and pathways available. This film looks at employment and employability within the industry. Drawing on the expertise of five...Show More
Responsible Tourism

Responsible Tourism

This film explores a range of areas relating to responsible tourism including sustainability, green tourism and ‘greenwash’, and environmental and economic impacts. A range of experts provide different views and perspectives on responsible...Show More
Travel and Tourism Business Environments

Travel and Tourism Business Environments

Travel and Tourism

Many factors make up the environment in which businesses and industry operate. This film explores a range of these factors applying to the travel and tourism industry. A range of interviewees from business, industry peak bodies and universities...Show More
Impacts of Travel and Tourism

Impacts of Travel and Tourism

Travel and Tourism

The tourism industry impacts heavily on local areas and communities in a number of key ways. Economically, both domestic and international tourism can bring many benefits, although in some cases when you scratch the surface, it can also serve to...Show More
Legislation and Regulation in Travel and Tourism

Legislation and Regulation in Travel and Tourism

Travel and Tourism

Every industry works within legal and regulatory frameworks. Some are general in nature and affect every sector and workplace; others are designed with the specific nature of different industries in mind. This film examines legislation and...Show More
Environmental Practices at Work: Hospitality

Environmental Practices at Work: Hospitality

Environmental sustainability is about designing and implementing practices and processes within a workplace that do not waste or exhaust natural resources or cause ecological damage. It not only minimises an organisation’s environmental...Show More
Technology in Travel and Tourism

Technology in Travel and Tourism

Travel and Tourism

As in any industry, technology has made a significant difference to the approach and behaviour of both customers and providers of travel and tourism products and services. This film is aimed at students of Travel and Tourism at FE level, and...Show More
Vegetable: Cooking Techniques

Vegetable: Cooking Techniques

Vegetables, while often seen as accompaniments or side-dishes, are very versatile and flavoursome for the knowledgeable chef. This appealing, practical program is led by an experienced industry chef, who demonstrates cooking techniques for a...Show More
Changes and Trends

Changes and Trends

Impacts on Tourism

Like all industries, tourism is subject to changes and trends brought about by a range of diverse factors. As increasing numbers of people worldwide become more affluent and make decisions about spending discretionary income on travel and...Show More
Amazing Eggs

Amazing Eggs

Eggs are one of the most versatile ingredients we have. Whether it's a delicious sweet cake, a savoury omelette, or just a perfectly poached egg, there is almost no limit to the beautiful foods you can make using an egg. In this practical...Show More