Tertiary Catalogue

Human Resources


4 Paths to a Psychologically Safe Workplace

Insights and Strategies

In this video, 4 Paths to a Psychologically Safe Workplace, you will learn to develop a psychologically safe organisation or team where people feel safe to speak up, point out problems and tell the truth. It’s an essential pre-requisite for a...Show More
The Chaos Theory of Careers

The Chaos Theory of Careers

State of Disruption

The world around us is complex, dynamic and continually changing, and so too is the workplace. This video introduces the chaos theory of careers, discussing how the butterfly effect and chance events influence jobs and explaining how to...Show More
COVID-19: Careers in Chaos

COVID-19: Careers in Chaos

State of Disruption

The COVID-19 pandemic triggered a unique form of workplace change: one that impacted every person on the planet at the same time. This video discusses the effect of coronavirus on the types of work we do and the ways in which we work. Featuring...Show More
Workforce Disruption

Workforce Disruption

State of Disruption

Change is natural and constant, but disruptions have significant impacts on the types of work we do and how we work. This video explores the factors that trigger change, discussing the Fourth Industrial Revolution and the use of computing...Show More
What is OKR? Objectives and Key Results

What is OKR? Objectives and Key Results

OKRs (objectives and key results) are an especially useful goal-setting framework for all kinds of businesses and organizations. OKRs enable teams to simultaneously focus on what needs doing here and now, while staying aligned with objectives and...Show More
Cultural Types

Cultural Types

Cross Cultural Communication Essentials

Business culture around the world differs greatly. If you are to succeed in building relationships, working in different regions or even visiting a foreign office, it is important you are competent in dealing with cultural differences. So why not...Show More
Virtual Mentoring

Virtual Mentoring

Coaching and Mentoring Essentials

Communicating online is more challenging than face-to-face communication because it misses facial expressions and body language, as well as many other factors. The relationship between mentor and mentee is personal and confidential, quite...Show More
How to Be a Great Mentee

How to Be a Great Mentee

Coaching and Mentoring Essentials

The success of a mentoring relationship depends to large degree upon your attitude and your commitment. Mentees are expected to take the lead in the partnership, to be proactive and work in order to achieve success. Studies of mentoring...Show More
Being a Remote Worker

Being a Remote Worker

Remote Working Essentials

Communicating at a distance is more challenging than face-to-face communication because it misses facial expressions and body language in many cases. It's even more important to communicate regularly and clearly if you are a remote worker...Show More
Managing Remote Teams

Managing Remote Teams

Remote Working Essentials

With many of us now working from home, the skill of managing remotely is crucial to an organisations success. Employees can often see the benefits of remote working—no commute, flexible working patterns and a better work life balance. However,...Show More
Managing Cross Cultural Teams

Managing Cross Cultural Teams

Cross Cultural Communication Essentials

Many cross-cultural teams plunge straight into the task without thinking about their differences. This can lead to misunderstandings and a loss of trust.
Virtual Meeting Etiquette

Virtual Meeting Etiquette

Remote Working Essentials

Virtual meetings have become an essential part of how modern businesses maintain productivity and continuity. They are an easy, cost-effective way to align multiple locations, keep employees engaged and work with clients and vendors. However,...Show More
A Song of Fire and Safety

A Song of Fire and Safety

When it comes to fire safety in the workplace, we might be tempted to think that it's not our concern, or that there's plenty of other things to worry about—until it's too late. However, it's everyone's responsibility to prevent fires. That...Show More
Mind over Splatter: Health and Safety Attitudes

Mind over Splatter: Health and Safety Attitudes

Safety is more than warning signs and handrails - it is an attitude of the mind. There are many traps for those whose attitude is amiss. Whether you're surviving the zombie apocalypse or just surviving daily grind of the office, the consequences...Show More
Develop Tolerance and Respect

Develop Tolerance and Respect

2 Minutes to Success

Develop Tolerance and Respect is a video to help learners respect and accept other people's opinions, behaviours, preferences, even when you don't agree with them. Peter Quarry, behavioural expert, explains how tolerance and respect can be...Show More
Call out Inappropriate Behaviour

Call out Inappropriate Behaviour

2 Minutes to Success

Call Out Inappropriate Behaviour is a video that raises awareness of a range of inappropriate behaviours that remarkably some people still think they can get away, for example being rude or harassing another person. In this video, psychology...Show More
Ask Behavioural Interview Questions

Ask Behavioural Interview Questions

2 Minutes to Success

Ask Behavioural Interview Questions is a video to develop skills for asking behavioural questions to find out how a candidate copes in particular situations. The interviewer explores how the candidate dealt with problems in the past as a guide to...Show More
Pick Me Up: Revive at Your Desk

Pick Me Up: Revive at Your Desk

Humans did not evolve to spend extended hours a day sitting at their desks, but that’s the reality of today’s working life. Too much sitting can lead to muscle tension, hypertension, back pain, cancer, obesity, cardiovascular disease and even...Show More
Developing a Solution Mindset

Developing a Solution Mindset

Conflict De-Escalation Techniques

One way to handle conflict is to yell and scream until others get tired of arguing or flee the scene. Another way is to focus on finding solutions to the issue and finding a smooth and enjoyable way forward. This video will teach you how to do...Show More
Recognising and Removing Biases

Recognising and Removing Biases

Conflict De-Escalation Techniques

One of the first steps in conflict de-escalation is approaching that conflict with a clear head and open mind. This video will help you recognise and eliminate any attitudes or preconceived notions that might otherwise hamper your ability to have...Show More
Active Listening

Active Listening

Conflict De-Escalation Techniques

Knowing how to listen to others is perhaps the most important conflict de-escalation technique there is. This video will show you what active listening is, and also what it isn't, since those examples are rather amusing. And since listening is a...Show More
Development Discussion: Appreciating Development

Development Discussion: Appreciating Development

Conversations

Helping staff appreciate how much they are developing motivates them, so use thought-provoking questions to encourage them to recognise their own personal development.
Development Discussions: Questions to Help You Think about Development

Development Discussions: Questions to Help You Think about Development

Conversations

Encourage people to give themselves time to think about how they want or need to develop their career and what actions to take next.
Development Discussions: Performance versus Career Development

Development Discussions: Performance versus Career Development

Conversations

Managers sometimes need a 'nudge' and the skills to include personal and career development in the one-to-ones they hold with staff. When they see developing staff as a legitimate part of their responsibilities, benefits begin to flow.
Development Discussion: Helping Your Manager Discuss Your Development

Development Discussion: Helping Your Manager Discuss Your Development

Conversations

Anyone can use feedback as a springboard to a request for development, so link your request for development to something your manager regards as important.